Refund policy

購物須知與售後條款 Standard Policy 

【 關於外觀與瑕疵 】
古董錶之磨損、氧化或歲月痕跡屬歷史自然現象。商品售出後，不接受因喜好、款式或風格不合而提出之退換要求。

【 7 天內有限度退換貨（When Returns Are Possible）】
我們理解有時運送過程會有突發狀況，若遇到以下情況，請於收到商品的 7 天內聯絡我們處理（逾期恕不受理）：

非人為之機芯故障：手錶出現未曾提及的重大機械問題，或於郵寄過程中意外停走故障。
商品狀態：商品必須保持原來的狀態、連同原裝包裝及所有標籤完好無缺。

【 售後保養與支援 】
收貨 7 天後，凡經本店售出之錶款均享 180 天機芯基礎運作保養；若因人為碰撞或超過保養期出現故障，我們亦會盡力協助評估及提供維修方案/補償方案。

感謝每一位理解、珍視並願意陪伴時間痕跡成長的同好。

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Shopping Notice & Standard Policy

【 Appearance & Vintage Condition 】

Signs of wear, oxidation, or patina are natural historical characteristics of vintage timepieces. Once sold, we do not accept returns or exchanges based on personal taste, style preferences, or mismatch with expectations.

【 7-Day Conditional Returns 】

We understand that unexpected issues can occasionally occur during transit. Returns will be processed only under the following conditions within 7 days of order receipt (requests beyond this period cannot be accommodated):

• Non-Human Mechanical Failure: The watch experiences a major unmentioned movement defect, or stops working due to unexpected shipping issues.

• Item Condition: The timepiece must remain in its original, unworn condition, complete with all original packaging and intact tags.

【 After-Sales Care & Support 】

After the initial 7-day period, all timepieces purchased from us are covered by a 180-day basic movement warranty. In cases of accidental damage, drops, or issues arising beyond the warranty period, we will do our best to assess repair options or offer alternative solutions/compensation plans.

Thank you to every watch enthusiast who respects, appreciates, and embraces the timeless beauty of vintage history.

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